Warranty Terms and Conditions 📱

What is covered by iFix Egypt warranty?

iFix Egypt warranty is a guarantee to repair your iPhone or iPad if something goes wrong with the repaired part/s that isn’t your fault. Some restrictions apply, naturally – so it’s important to know what is and isn’t covered under the warranty and how long it lasts for, especially when purchasing an expensive high-end parts.

How long is your warranty?

warranty covers the repaired part/s for 12 months against any manufacturing defect starting from date of the repair and its written in the invoice. this is not including the battery which is covered  by 6 months against any manufacturing defect

What does your iPhone or iPad warranty cover?

iFix Egypt Warranty covers the repaired part/s if it breaks down through no fault of your own. There are different examples of what is and isn’t covered under the warranty – below you’ll find information on the various scenarios where your device may need repair, and whether it’s covered under the warranty or not.

“I dropped/smashed my device”

Sadly, your warranty will not cover you for accidental damage. This includes any damage to the screen or phone in general from it being dropped or knocked against anything.

Cosmetic wear and tear is also not covered – so if you keep the phone in your pocket or bag with keys or change, you may want to consider getting a case or cover for extra protection.

“My phone or tablet got wet”

A wet device is an unhappy device. Any kind of water, liquid or moisture damage will void your warranty – even if the device was still working for a while after the exposure occurred.

This is because moisture damage is not always immediate, and can take months to affect the device. Most devices  have a moisture indicator inside them that will allow our technicians to check for water damage.

“My phone won’t turn on!”

Don’t panic! A lot of the time when your phone won’t turn on, it’s because the device has simply crashed rather than there being any real damage. There are a few steps you can take to try and get your phone back on, so try these first “How to restart or force restart your iPhone or iPad”

“Does Jailbreaking my iPhone void the warranty?”

Yes, it does. Apple device manufacturers prohibit any form of rooting or installation of custom software or firmware (normally referred to as ROMs) on your device – and doing otherwise will void the warranty.

Whilst custom ROMs can bring new or exciting features to your device, they also open the phone up to possible security risks, as you can never be 100% certain of the reliability of these ROMs.

If your device has been rooted, or had software modifications on its operating system, then your device warranty is void.